Bad Management

Some have argued that the free market is to blame for the financial crisis because greedy corporate managers have acted irresponsibly, and taken on risk that exposed their companies to huge losses. My response is that is all true except for the part where the blame is placed on the free market. Our government and not the free market is responsible for fostering the climate where these corporate managers could act irresponsibly without the fear of being punished by the free market. Our government did this by insulating corporate managers from the fear that if they acted irresponsibly their company would be taken over and they would be fired for their irresponsible incompetence:

If managers are misusing a corporation’s assets, there will be profit opportunities for the alert investor who figures it out, buys up a controlling share of stock, and replaces the managers with better ones. This is a hostile takeover....

The takeover is a key tool in what Henry Manne, the great economist and former dean of the George Mason University Law School, long ago dubbed the market for corporate control....

...the federal and state governments have done all they could to prevent corporate takeovers. In 1968 the federal government enacted a law forcing anyone who acquires a specified amount of a corporation’s shares (today it’s 5 percent) to disclose his intentions to the Securities and Exchange Commission. Obviously, if someone announces that he intends a takeover, the stock price will rise, wiping out the profit in the takeover. That was the point.

...managers who feared losing their jobs lobbied Congress and the president. It was special-interest, protectionist legislation all the way....

In the 1980s the states and state courts enacted even harsher anti-takeover measures. The result? “The number of hostile tender offers dropped precipitously and with it the most effective device for policing top managers of large, publicly held companies,” Manne writes.

The article that I linked to was written in 2002. I believe that further corporate managers protection laws were enacted after that article was written in 2002.

Bottled Tap Water

In case you are buying bottled water:

"In some cases, it appears bottled water is no less polluted than tap water and, at 1,900 times the cost, consumers should expect better," said Jane Houlihan, an environmental engineer who co-authored the study.

In my experience, bottled water always taste better than tap water. Maybe it is a placebo effect.

eBay versus Amazon

A report on eBay versus Amazon:

Just three years ago, eBay had 30 percent more traffic than Amazon. Today, its total of 84.5 million active users is barely ahead of the 81 million active customer accounts that Amazon reported in June.

Amazon has exceeded eBay in other measures as well. EBay's market capitalization was three times Amazon's in 2005, back when Wall Street loved the fact that it carried no inventory and generated huge profits. This year, eBay's stock has lost over half its value and, in July, Amazon's valuation surpassed eBay's for the first time.

I used to sell on eBay, and eBay's problems do not stem from Amazon. eBay's problems are all of their own making. eBay is monopolistic bureaucratic corporation that has an incompetent understanding of their own business model. Here are some quotes from the CEO of eBay which displays the arrogant general lack of understanding of who their customers are:

In a series of interviews, Donahoe acknowledged that eBay, based in San Jose, Calif., didn't adapt fast enough to shifting e-commerce winds. He now embraces a turnaround mind-set" and is refocusing its Web marketplace toward shoppers who don't want to waste time in online auctions.

"There are times when I wish we can close this store and just open a new store, but we can't," he said. "We need to make bolder, more aggressive changes to the eBay ecosystem even if they are unpopular."

eBay's business model is built completely around third party vendors selling products on eBay. In essence, eBay's customers are the people who are selling the products on eBay. The shoppers on eBay are not eBay's customers, instead they are the customers of the third party vendors. John Donahoe's quotes above makes it clear that eBay is unaware of this and treats the shoppers as if they are eBay's customers, and treats the sellers as if they are an unwanted nuisance. Through a combination of arrogance and ignorance, eBay is driving off their seller/customers in the hopes of attracting more shoppers. Well, as eBay drives off its customers, what exactly are those shoppers going to buy?

eBay should be catering to its customers (i.e, the sellers), and attempting to attract more sellers if it wants to grow its business. Now part of attracting more sellers will involve attracting more shoppers and increasing the rate of sales conversion. However, attracting more shoppers should not be done at the expense of making changes that are "unpopular" in the "eBay [seller] ecosystem".

Update: Lest anyone think I am disgruntled former eBay seller who is merely upset that eBay was trying to make it harder on the bad sellers, you are more than welcome to check out my ratings. I think that although I was not perfect, my ratings do show that I was one of the sellers that eBay should have definitely wanted to retain and not drive off.